Raffinerie mit Blick über Schleswig-Holstein

Legal notices

We are proud of our company – that’s why we work in a transparent and open fashion.

Data protection

Raffinerie Heide GmbH is delighted that you are interested in our company and its products. Our website provides information all about Raffinerie Heide GmbH. Using our website is generally possible without having to provide any personal information. Some functions and offers on our website may require you to provide your personal data. The following notes provide information on how we collect and process your personal data, the extent to which this is done and the purpose for this. This data protection notice refers only to our website. If you are redirected to other websites via links, please be sure to seek information there on how your data is handled.

Contact form

The following personal data provided by you voluntarily when you complete our contact form, such as

• Your name

• Company

• Email address

• Telephone number

• The content of your message

is used exclusively to process your query.


This website uses session cookies, which are deleted at the end of your visit to our website. Cookies are small text files that are primarily stored in your computer’s random access memory (RAM). You can adjust your browser settings to prevent cookies from being stored; if you do so, however, please be aware that you then may not be able to use the full scope of functions offered by this website, or some functions may not work properly.

YouTube Plugin

We use plug-ins from YouTube to incorporate videos on our site. YouTube is a product of YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, which is represented by Google Inc. based at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you open a page of our website which contains a YouTube plug-in, your browser establishes a direct connection with YouTube’s servers. The content of the plug-in is directly transmitted to your browser by YouTube and integrated in the page. Through this integration, YouTube is informed that your browser has visited the corresponding page of our website. This information (including your IP address) is transmitted from your browser directly to a YouTube server in the USA and stored there. If you are logged in as a registered user of YouTube, YouTube will add this information to your personal user account. If you use the plug-in (e.g. by clicking the start button for a video), this information is also added to your user account. You can prevent this information from being added to your user account by logging out of YouTube and other products operated by YouTube LLC and Google Inc. and deleting the cookies for these companies from your browser before visiting our website. Further information on data processing by YouTube (Google) can be found at www.google.co.uk/intl/en-GB/policies/privacy/.

Log files

The IP addresses stored in the log files of this website are completely anonymised.

Google Analytics

This website uses Google Analytics, a web analysis service offered by Google Inc. (‘Google’). Google Analytics uses cookies, which are text files that are stored on your computer and allow an analysis of your utilisation of the website. The information concerning your utilisation of this website that is generated by the cookies is generally transmitted to a server operated by Google in the USA and stored there. If IP anonymisation is activated, Google will truncate your IP address within Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases is your full IP address transmitted to a Google server in the USA and stored there. Google uses this information on behalf of the website operator to evaluate your utilisation of the website, compile website activity reports and provide further services associated with the utilisation of both the website in particular and the internet in general to the website operator. The IP address transmitted from your browser as part of Google Analytics is not compiled with other Google data. You can adjust your browser settings to prevent cookies from being stores; if you do so, however, please be aware that you then may not be able to use the full scope of functions offered by this website. You can also prevent the collection of data generated by the cookies and related to your utilisation of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in provided at the following link (http://tools.google.com/dlpage/gaoptout). Please note that on this website, Google Analytics has been extended with the code ‘gat._anonymizeIp();’ in order to ensure that IP addresses are collected anonymously (a practice known as ‘IP masking’). Further information on the terms of use and data protection can be found at www.google.com or www.google.co.uk.


We implement reasonable technical and organisational security measures to ensure that your personal data which is processed by us is protected against accidental or intentional manipulation, loss, destruction or access by unauthorised persons.

Retention of stored data

Personal data that is collected via our website is only stored for as long as necessary in order to fulfil the intended purpose for which it was collected. However, where commercial or tax law stipulates that a period of retention be observed, certain data may be stored for up to 10 years.

Currentness of this data protection notice

It may be necessary to update this data protection notice due to further development of our website or the implementation of new technologies. We reserve the right to amend this data protection notice at any time with future effect. We recommend revisiting the current data protection notice from time to time.

Information and contact

Pursuant to the German Federal Data Protection Act, you are entitled to demand information free of charge about our storage of your personal details and to demand that the data be corrected, blocked or deleted. We will be happy to provide you with information on the data we have stored for you (e.g. your name, address, email address) upon written request. We can be contacted at any time with questions about how your personal data is processed, requests for information, suggestions and complaints at info@heiderefinery.com.

The content of our website and the intellectual property it contains, including text, images, patents, trademarks and copyrights, are legally protected. The presentation of our company on the internet does not constitute a licence to use of this intellectual property. The duplication, transmission, alteration, public reproduction, dissemination or other use of this content is prohibited without the written consent of the respective legal owner.

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